Jeff Hickerson
My feedback
5 results found
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61st ranked
An error occurred while saving the comment An error occurred while saving the comment Jeff Hickerson
commented
I just spent another hour on the Chat line with Jade who also tells me that no response is the official Yahoo response. How the heck is that considered 'support'. I did appreciate them trying as this is one of the few times I did not feel like it was some AI Chat Bot.
It still raises the question, how can Yahoo have a service that Yahoo support cannot help anyone with? How is sending the exact same email reply over and over and over, for FOUR MONTHS, any kind of help at all?
An error occurred while saving the comment Jeff Hickerson
commented
Still no reply from Yahoo help or OpenWeb support. Neither seems to take responsibility for this service. How is it possible that even YAHOO paid support cannot help. I wasted $15 for help on this matter and still get no information other than try somewhere else. Unfortunately, I did not know about the refund option until after the 30 days had gone by.
This has seriously ruined my enjoyment of Yahoo News. The dialog in the comments section was my primary reason for using Yahoo News.
Jeff Hickerson
shared this idea
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28th ranked
An error occurred while saving the comment Jeff Hickerson
commented
I don't think Yahoo controls the moderation of the comments section. I have been banned apparently for over four months and Yahoo paid support told me that OpenWeb controls the moderation, not Yahoo. However, neither is apparently willing to assist when you get banned for no apparent reason.
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42nd ranked
An error occurred while saving the comment Jeff Hickerson
commented
I have the same issue except I have no clue why I was banned. I have been trying for over four months to get reinstated on the comments section. I even paid for support only to be told they have no access to the news comments section. I was told to get to openweb support. Which I have done, and not gotten a single reply from them either. How do you have a service that your own PAID tech support cannot support!!!!?????
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35th ranked
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23rd ranked
Still unable to comment. Still unable to get any help. Still not getting any replies to requests for assistance.
I do not even know what I did to GET banned!
I wonder if any Christmas Miracles will happen over the holidays.